Terms and Conditions
We endeavour to ensure that all our customers have complete satisfaction no matter what their requirements are. It should, however, be understood that we are acting on behalf of the supplier of the travel product specified and that all bookings are accepted on the following conditions.
LIABILITY
We are retail agents acting on behalf of Globepost Travel Services in connection with the sale of travel products and unless specified as the operator Panafric Travel is an agent of the operator concerned. All bookings accepted by us and arrangements made by us are subject to the terms and conditions of the operator concerned and we have no direct contractual liability to you in connection with the travel product specified except as may be imposed by English law. The terms and conditions of the operator concerned can be found in the back of the appropriate confirmation invoice.
The information on this Web site is as accurate as possible. We cannot, however, accept any liability for losses or damages that you may suffer arising out of your use of this Web site.
This Web site also includes links to external Web sites. These sites are in the majority of cases links to official tourist board sites and are intended to be useful sources of travel information. However, we are not responsible for the content of these Web sites and we accept no liability for losses or damage caused by using this information.
Your statutory rights are not affected and any dispute will be administered by English law.
PRICES AND PAYMENT
Prices shown on our on-line "late holidays" and "flight" searches are automatically updated several by the operators, and are correct at the time the information was received from the tour operators computers. However, prices and availability of holidays and flights can change and exact prices will be confirmed at the time of booking.
A deposit is payable at the time of booking and the balance is payable in accordance with the operators terms and conditions and any applicable law. Payment is accepted by credit card or debit card.
FINANCIAL PROTECTION
The air holidays and flights shown are ATOL protected by the Civil Aviation Authority, and we act as agents for licensed tour operators; the relevant ATOL number is displayed on the booking confirmation sent to you. The flight bookings we make are also ATOL protected, except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted, or where your payment is made direct to airlines. ATOL Protected extends primarily to customers who book in the United Kingdom.
As part of our consumer protection policy all payments made on-line are protected by the operater protection scheme, we advice our customers to read the terms and condition of the operater concerned. All holidays and flights are fully bonded and protected by either the ATOL or ABTA financial protection schemes and all on-line payments are to be made directly to the Online product seller directly involved in the transaction via the link.
DATA PROTECTION AND PRIVACY
The information we collect on our customers is only collected through our order process and under no circumstances will this information be passed onto third parties. Information about the number of visitors to our web site is also collected through the use of cookies. Please refer to the specific section on Commission Junction further down this page to see precise information on what information is collected.
All our customer records are kept on a secure and separate computer system and under no circumstances will any information be divulged to any third party. The only information we keep is the name and address and contact details of our customers together with details of the travel product booked.
You may elect to join our mailing list and we will send you regular newsletters and details of special offers. You can withdraw from our mailing list at any time simply by sending an E-mail to info@getcheaperflight.com and typing "Remove".
Panafric Travel uses commission junction, Tradedooubler and Reporting.net to analyze traffic to this web site. The named companies do not create individual profiles for visitors. They use cookies to track such as the time/date of the visit, the time/date of last visit, the page viewed, the referrer, transaction information for eCommerce pages, and other data. The cookies never include personal information such as name, mailing address and phone number. We do not collect such information and visitors that we track can not provide us with personal information through normal movement across a web site. As we do not build a database of individual visitors, the data that we do collect is never stored in any individual user profile; the data collected serves only to update aggregate counts allowing us to monitor traffic on this site. Visitors can also reject cookies.
If you have any queries about our data protection & privacy policy please e-mail us at privacy@getcheaperflight.com and the person responsible will contact you.
COMPLAINTS
Any complaints in respect of the travel product specified must be made within six weeks of the end of the holiday or journey concerned. All complaints will be acknowledged within 48 hours and a full reply sent within 28 days.
We encourage feedback about our Web site or the travel products supplied. Please use our customer feedback form if you have any comments whether good or bad.
COPYRIGHT
You may not reproduce any of these pages without our written consent. This site and all associated articles and artwork are © Copyright Panafric Travel 2003.
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